FAQ

1. What kind of products does Everrstore sell?

Everrstore sells trending, problem-solving products across home decor, gadgets, kitchen tools, fitness, pet care, personal care, and religious idols—picked for daily use in Indian homes.

2. Do you deliver all over India?

Yes. We provide free shipping across India to most serviceable pin codes.

3. How long does delivery take?

Orders are usually delivered within 3–5 business days after dispatch. Delivery time may vary slightly based on location and courier operations.

4. What payment options are available?

You can pay using:

  • UPI

  • Debit or Credit Card

  • Net Banking

  • Cash on Delivery (COD)

5. Can I cancel my order after placing it?

Order cancellation is possible only before the order is shipped. Once dispatched, cancellation requests are not accepted.

6. What is your return policy?

Returns are accepted only if a wrong or defective product is delivered.

  • Return window: 3 days from delivery

  • Unboxing video is mandatory for approval

Please check our Return & Refund Policy for full details.

7. Do you offer exchanges?

Exchange is allowed only when a wrong product is delivered, subject to stock availability. If replacement is unavailable, a refund is processed.

8. How and when will I get my refund?

  • Refunds are issued to the original payment method

  • COD refunds are processed via bank transfer

  • Refunds reflect within 8–15 business days after approval

9. What if my product arrives damaged?

Please record a clear unboxing video and contact our support team within 24 hours of delivery. This is required to review and assist with the issue.

10. How can I contact customer support?

You can reach us at:

Please keep your order ID ready for faster support.